Reply by Empire Today

Paul, I apologize for the inconvenience this has caused you. I’ve reviewed your information that we have on file and I understand that we have notified Wells Fargo to cancel the authorization. A member of our Customer Service Team will be following back with you directly to discuss the next steps. If you have any questions in the interim, please feel free to contact me directly at or call 888-588-2315 x4195. Rebekah Clerk, National Customer Service Manager
Lansdowne, Pennsylvania

Had a "free" estimate yesterday from Emipre Carpets and Flooring. Empire gave me 12 months interest free then applied for $7200.00 to Wells Fargo and froze the "estimate amount of $5200.00"

When I called Empire to cancel, my the cost was lowered to $4500.00 which I still refused.

Wells Fargo couldn't cancel the application as Empire already frozen $5200.00!

I feel like an utter fool, so much for a free estimate and 'paying for one room and getting the rest of the house free! My credit is at the mercy of Empire and Wells Fargo

Product or Service Mentioned: Empire Today Estimate.

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