Empire Today's reply to:
Empire Today - Empire Carpets
I purchased carpet from Empire on Nov 14, 2008. I did not receive any of my remnants, but the carpet looked nice. I received my credit card transaction on Dece 3, 2008. On Nov 15, 2008, my card was used to make a cash advancement for $726.99 from a "Xoon Corporation" located in CA. This corp specializes in money transactions.
My card was used for "business purposes". Originally, I had not made any purchases on the for 2-3mos and after spending $1200 on carpet, I wanted nothing else on the card.
Yes, I was taken advantage of. Empire has 3 places where credit card numbers, code and expiration dates are written in their files. When I spoke of the incident, The Empire representative denied that someone in their company could be so cruel and callous. It's Christmas time and some people will do anything for money.
I also called Empire earlier Dece 3 to report a snag. They told me someone would call me in 3-5 to schedule an appointment. When I called about my credit card incident and complained about the snag, the appointment was made immediately and they repaired the snag on Dece 5th. Be aware of Empire. I won't recommend them to my worst enemy.