Empire Carpet is a scam. I had carpet installed last year @ March 2010.
No interest for 1 yr. I've never received a statement from their finance company (Wells Financial Service) nor did I receive any emails about the loan. I phoned Empire on April 5, 2010 inquiring about a statement and the rep who went by the name "Kalil" stated he would send it out. I never received one.
I phoned again in May, no statement was sent. In Mar of 2011, I've been receiving calls daily to make a payment.
I explained to the reps what happened,and I would be willing to pay only if they start the special over because of their negligence. They are not willing to do so.