I paid $8000 for laminate flooring from Empire. It got water damage, which I understand is not covered on warranty.
All I wanted was to get it repaired- I would pay. Guess what? They no longer stock the floor. I am totally screwed.
The salesman came out and basically I can rip up the whole floor or just "keep the couch where it is". When I put this floor in, one of my concerns was that I would be able to match it down the line. Well the company lied. Don't trust what they tell you.
When and if I decide to sell my house, I will have to either disclose to the buyer (because I am not a liar)give money towards replacement or replace it myself. The floor is only a few years old.
So much for a lifetime warranty!!!!!
Product or Service Mentioned: Empire Today Flooring.