I had Empire Today (Empire Carpet) install a new Berber carpet in my finished basement. They came 3 hours late to the install and worked until 8:30 at night.
I was not at home my my wife was busy with the kids when they finished. When I got home and inspected the job I found visible seams running the 24 foot length of my carpet another seam was visible accross the entrance and top of the stairs was not capped so it will easily pull up. In addition, my newly sheetrocked and painted walls had two holes in it from their knee kicker.
Customer Service is useless and does not call you back.
they do not care once they have you money. They do poor work and do not stand behind it - DO NOT USE THEM.
Product or Service Mentioned: Empire Today Installation.