Reply by Empire Today

Dear Linda,
It's regrettable that you were unsatisfied with your experience. We would like to ensure that all your concerns have been addressed, please email us at with any remaining inquiries.
Thank you.
-ET Customer Support
IndianaUnited States
1 comment

nothing was ever done they offered to do the floor for 50% off they run this special all the time I will never use Empire again I really think they took advance of a senior citizen Contacted another company and they advised me that they didn't put a moisture barrio down Don't have the money now but someday it will be fixed but not by empire Still pissed off It was totally messed up from the beginning not showing up and the day they did was late Like I said not a good company My family has used Empire and they also did a bad job Never did come back and finish corner molding around bottom of door and broke a brick on my fireplace

Product or Service Mentioned: Empire Today Carpet Installation.

Reason of review: Bad quality.

I didn't like: Enitre dealing - never again.

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Dear Valued Customer,

Thank you for bringing your concerns to our attention. We are disappointed to hear about your dissatisfaction with Empire, and would like to learn more, but unfortunately we are unable to verify your Empire customer information.

Please contact for further assistance.

Thank you

-Empire Customer Support