Empire Today's reply to:
Empire Today - Empire carpet
We had carpet installed in my mothers home about 6 months later it started to
bunch. A little old lady and the carpet could not handle her. They sent someone from the company to check on it. He threw a nickle in the air landed on the carpet said it was fine. I could not belive the way it was handled. After many calls they fixed it. Only to have it bunch again a few months later.
When we called them to come out again to fix the problem we were told there would be a charge of $65.oo. Would not buy from them again bad quailty and they do not stand behind their work.