Reply by Empire Today

As a member of the Customer Service Management Team for Empire, I am sorry your experience did not meet your expectations. I apologize for the inconvenience that this may have caused you and I understand your frustration. Our website www.empiretoday.com provides a zip code locator that allows you to type in your zip code and see if we service where you live. We apologize for the miscommunication when you called to schedule your appointment. Please feel free to email me with any questions at customersupport@empiretoday.com or call 888-588-2315 x4195. Rebekah Clerk, National Customer Service Manager
Author's
Browns Mills, New Jersey
2 comments

Please please beware of empire.I called an made an appointment on a thursday for moday evening.The person never showed up.I called to inform them that the guy never showed.So they offered me 50.00 dollars off if I reshceduled.So I resheduled for Wed.Same thing nothing.I called back and someone told me they didn`t service my area.Why didnt you tell me that when I first made the appointment?Im moving into a new place and its about an hour away.So I wasted my time and gas.Heres the Kicker.Someone called me today from Empire asking me would I like to reschedule again!No thanks.please beware of these guys.

If they keep doing people like this,I`ll

give them 6 months and they will be out of buisness.I checked with Home Depot they have installation at 139.00 no matter how big your house is.Buyer beware.

Had an Experience with Empire Today?

Write a review

Comments

Anonymous
#68144

Home depot $139 is just another scam too!!!!

Anonymous
#67924

My friend had a hit and run accident by an Empire employee.All assume the guy is an illegal and the police say the owner of Empire is being very non cooperative.They should be fined for hiring illegals.

They are being sued right now.BEWARE!

comments