Empire's sales agents will tell you anything you want to hear.We were looking to buy laminate wood instead of carpet because our dog had ripped up the Berber we currently had.
The sales agent insisted we should buy upgraded carpet because the dog would not be able to rip it up.
After our dog ripped the carpet up we were told that this was damage on our part so they would not cover it. The sales agent denies he ever said our dog would not be able to rip it up so we are left with $4,000 worthless carpet and no money to buy the laminate wood we originally wanted.
Trusting Empire was a $4,000 mistake. Buyers Beware!!!!
Looks like this house will have to be buying new laminate wood from someone besides Empire and won't be having a very Merry Christmas.: (