Reply by Empire Today

It has been two years since your post, but I apologize you were not satisfied with your Empire Today experience at the time. Our sales representatives work with each customer to understand their needs and ensure they are provided the right products at the right price. I know some time has elapsed, but I would still like the opportunity to speak with you directly about the concerns you have with our company and the fully installed price of your laminate flooring. I can be reached directly at mmichalek@empiretoday.com or via phone at 888-588-2315 ext. 5560. Marlo Michalek, Vice President Marketing
Author's
Stone Mountain, Georgia
1 comment

Completely dissatisfied!!!Paid too much compared to competitor pricing.

The sales rep- guaranteed that this was the best price that was out there. What a lie!!! Other companies charge almost $3,000 less!! Then they won't match OR take care of you in anyway.

They did however call me back when they stated they would but it was for nothing. They wouldn't give me a detailed bill with included the individual breakdown of laminate per square foot, sub-floor, labor, etc... They stated that they only dealt with package rates! Corporate office pretty much said that there is nothing they can do!

Don’t use them!!!Complete rip-off!!!

Monetary Loss: $3500.

Had an Experience with Empire Today?

Write a review

Comments

Anonymous
#29893

I worked at Home Depot and Lowe's.

Prices at ET are higher due to unique approach of installing carpet next day. HD and Low'es only have 5-10 mostly ugly brown carpets in-stock.

Installation beginns no sooner than 1 month after you pay for install.

comments