Reply by Empire Today

Thank you for bringing your pricing concerns to our attention. It’s our understanding that we’ve been in contact with you and that you are now satisfied. Please do not hesitate to ccontact us if you have any additional questions or concerns. You can reach us at 888-588-2315 x4195 or
Thank you.
Rebekah Clerk, National Customer Service Manager

At first I wanted to have 6 windows replaced and have a sliding glass door installed. I decided to Have one window and the sliding glass door done now for a specific price, and would have the other windows done later.

A man came out to measure, bought some window panels, all was well. Then the salesman called today saying that he would need another $400 to do the work in addition to the quoted price! Not good! Says he made a mistake.

Doesn't feel right and will cancel. The salesman said his supervisor may not be in on is Saturday...but I will call anyway.

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