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Empire Today - Poor coustomer service

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#832223 Review #832223 is a subjective opinion of poster.
Reason of review
Bad quality

We scheduled a time with a sales rep in Feb 2016 with Empire Today. The reps (sales name is Tom Luiez .

The flooring job was on March 8 2016 the days before moved furniture beds and other belongings so the Job would get done in a efficient way. The next day suppose to show up, 9:00 still no one. My wife called Tom and he was look into the problem. He called back and said the installer's truck broke down.

Ha ha ? So the next day two installers showed up at 9:30 to do a bathroom three bedrooms move a toilet and replace base boards, needless to say it was 9:30 pm when they left and had to come back the nex day to finish some base boards.A month later our toilet seals leaks and they were suppose to install the closet door guides that they promised to do, never got done.we have been calling toget them out here to fix toilet and door guides. This company is hiring illegal immigrants to do there rough work.

This company is terrible and would led not recommend them. Please do not let them in your home.

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