Reply by Empire Today

I have reviewed your post regarding the error with your bill and I apologize for any inconvenience this may have caused you. As I am not able to look up your account based on the information provided in your post, could you please contact me so I can help you directly? Customer satisfaction is a priority for Empire, and I want to work with you to be sure that you are satisfied with your experience. Please email me at or call me at 888-588-2315, ext. 4195 so I can work toward a resolution with you. Rebekah Clerk, National Customer Service Manager
Elmhurst, Illinois

We ordered carpet and blinds from empire carpet, we were told the carpet

was $1900.00 and the blinds were gonna be $400.00 it was suppose to be

a total of $2300.00 now all of a sudden its $2540.00, we put the $400.00

on a credit card and financed through empire no payment no finance for

a year for $1900.00, and they readded the $400.00 plus and extra $240.00 on to the bill, we called and the lady argued we signed the contract

we already paid the $400.00 on are credit card they readded it in.

The sales man was and ***, he didn't measure properly they came out

and couldn't put the carpet down till the next day what a ***.


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