We have only had our new carpet a little over a year
It looks worse then our 15 year old carpet we replaced. We don't even know if its the carpet we paid for because the workers brought the wrong carpet first. Most workers were non English speaking.
We can only vacuum our carpet in one direction in most places. It bunches up if vacuumed in other directions.
Every time I see the commercial on TV I want to scream! Believe me I'm telling everyone I know to stay away from Empire! I am very very disappointed Empire.