Welcome to Empire Today Community
839 Company responses
10 Customer testimonials
A leading provider of installed home improvements and home furnishings for over 50 years in over 45 major metropolitan areas across the United States. Empire Today Customer Service Team is there to assist every customer - they want to hear when customers are happy and they want to hear if there are any concerns that need to be addressed. Prior to posting on this site, please contact a member of their Customer Service Team directly first, they can be reached by calling 800-588-2300 or by emailing customersupport @ empiretoday.com. The company is a Shop-At-Home retailer offering quality, name-brand Carpet, Flooring and Window Treatments, fully installed pricing, a Low Price Guarantee, Professional Next Day Installation on many of its products and Financing With Approved Credit. Each purchase comes with an Installation Warranty along with a Manufacturer Product Warranty.
Dear Toni, Your concerns are important to us, and we assure you that we work with our customers day in and day out until their concerns are fully addressed. We understand that this has been a frustrating matter for you, and we’ll be in touch with you shortly to...Read more
Dear Toni, Customer satisfaction is our number one priority, and we work with each of our customers from start to finish until their concerns are answered. We regret to hear that you remain unsatisfied, and assure you that we take matters such as these very seriously....Read more
Los Angeles, California
Dear Sandeep, Customer care and complete satisfaction is our highest mission, and we accomplish this by providing our customers with the best quality service nationwide. We thank you for bringing your concerns to our attention, and assure you that we take matters such...Read more
Dear Chris, Your satisfaction is important to us, and we’re disappointed to hear about the delays in your installation. We’ll be in contact with you shortly to learn more and start working towards a solution. Thank you for your patience, -ET Customer SupportRead more
Dear Ventrice, Our records show that we have since processed your refund. For any future questions and/or concerns please contact us at firstname.lastname@example.org. Thank you.Read more
Dear Gerard, Your concerns are of important to us, and understand that we have addressed your concerns from this posting. For future questions please contact us at email@example.com. Thank you.Read more
San Antonio, Texas
Dear Phillip, Thank you for updating your review. We are thrilled to hear that your concerns were addressed in a timely manner. For future questions or concerns, please don't hesitate to contact us at firstname.lastname@example.org. Thank you.Read more
Lee, we've read and responded to your previous online post. I understand we're working with you to resolve your concerns regarding your experience and installation, but if you have any further questions or concerns you can email me at...Read more
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