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Testimonial

Empire Today - Shopping at Home was so Easy!

I like the fact that Empire Today came into house, brought the samples and discussed everything while they were here. I didn’t have to go get the samples and bring them home and I didn’t have to pay to have them come. I had the multi-color carpets installed in the stairways and the upstairs bedroom. It looks clean and neat. Also, I was extremely pleased with the service when I was buying the carpeting and with the men who came to install the carpeting. Maryann Gordisch
#1060348
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Testimonial
I called several places, but Empire Today was the only one that talked to me on a Saturday afternoon and scheduled a person to come out Monday. Everybody else waited until Monday or Tuesday to even call me back. I had hardwood installed in my master bedroom. It was in...
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#1060349
Testimonial

Highly Recommend Empire Today

I had Empire Today install rugs for our master bedroom and the hallway and steps. My sister recommended them and they had the best price. The rugs are exactly what we wanted. It was perfect. The guys from Empire Today did a great job. I'll definitely use them again. Richard Marshall
#1060351
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Empire Today - Great Promises, Terrible Execution and Customer Service
Empire Today - Great Promises, Terrible Execution and Customer Service
Empire Today - Great Promises, Terrible Execution and Customer Service
Empire Today - Great Promises, Terrible Execution and Customer Service
Empire Today - Great Promises, Terrible Execution and Customer Service
Empire Today - Great Promises, Terrible Execution and Customer Service
Empire Today - Great Promises, Terrible Execution and Customer Service
Dear Richard, Customer satisfaction is our number one priority, and we strive to make beautiful new floors easy from beginning to end for all of our customers. We’re disappointed to hear about your installation experience, and assure you that we take your concerns...
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#1388705
Dear Susan, Customer satisfaction is our number one priority. We put our customers first and work with a sense of urgency to address their concerns from start to finish. We regret to hear that we kept you waiting, and assure you that this is not the experience that we...
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#1533636
Dear Bill, Our mission is to make beautiful new floors easy for all of our customers. We put our customers first and act with a sense of urgency to address their concerns from start to finish. We regret to hear about the miscommunication that you received, and assure...
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Baltimore, Maryland
#1517594
Empire Today - Last effort before I initiate arbitration
Dear Walter, From pre to post installation, we’re committed to consistently providing our customers with the best quality service nationwide, and strive to leave a positive impression from start to finish. We’re disappointed to hear about your installation experience,...
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#1488744
Empire Today's reply to:

Empire Today - Terrible Customer service
Dear Jason, Customer satisfaction is our number one priority, and we strive to make beautiful new floors easy for all of our customers from their initial sales appointment process until post installation. We regret to hear that your experience did not meet your...
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#1414293
Empire Today's reply to:

"Empire Today Flooring" Does more damage than good!
"Empire Today Flooring" Does more damage than good!
Dear Prudence, Customer satisfaction is our number one priority. We put our customers first and work with a sense of urgency to address their concerns from start to finish. We regret to hear your concerns, and assure you that this is not the experience that we wish for...
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#1453672

Empire Today Products and Services Reviews

Dear Rena, Our mission is to make beautiful new floors easy for our customers, by striving to resolve all concerns from pre to post installation. We regret to hear about your experience, and understand that we’ve spoken to you in regards to your concerns. We’ll...
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#1497817