Carpet and Flooring Reviews - Empire Today
A leading provider of installed home improvements and home furnishings for over 50 years in over 45 major metropolitan areas across the United States. Empire Today Customer Service Team is there to assist every customer - they want to hear when customers are happy and they want to hear if there are any concerns that need to be addressed. Prior to posting on this site, please contact a member of their Customer Service Team directly first, they can be reached by calling 800-588-2300 or by emailing customersupport @ empiretoday.com. The company is a Shop-At-Home retailer offering quality, name-brand Carpet, Flooring and Window Treatments, fully installed pricing, a Low Price Guarantee, Professional Next Day Installation on many of its products and Financing With Approved Credit. Each purchase comes with an Installation Warranty along with a Manufacturer Product Warranty.
Latest review first
Empire Today in Summerville, South Carolina - Empire Carpet
Empire Today in Irvine, California - Empire Flooring does not honor discounts!
Empire Today I wasn't aware I needed to haggle to get a fair price. No invoice or written guarantee?
Empire Today in Yonkers, New York - Update: Failure to communicate and installation
Empire Today in Washington, District Of Columbia - Empire Carpet-poor customer service, inferior carpet
Empire Today-Deception, Poor Sales Tactics, Poor Customer Service
Angie, I'd like to follow back with you and offer our apologies for the issues you've experienced with your product. We do try to work with customers that express concerns as we want you to be happy with the finished results for years to come. It is my understanding...
Empire Today Stinks
Regina, I apologize that the product you selected didn't meet your expectations. I've been able to pull up your account and it's my understanding that we've offered to work with you on a resolution. As a company, we are committed to ethical business practices. We want...
Empire Today - Failure to communicate and correct installation of outdoor carpet
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